Hear from Our Customers
The flat, open terrain around Whigville doesn’t give your roof much protection. When a nor’easter or a fast-moving storm line rolls through western Kent County, there’s nothing between the weather and your shingles. Wind lifts edges, loosens ridge caps, and separates flashing — and most of the time, you won’t know it happened until rain finds its way in weeks later.
Getting a roofing contractor out to Whigville who actually knows this area means the assessment is grounded in what your roof is really dealing with. Not a national template. Not a checklist written for somewhere else. Delaware averages 45 inches of rainfall a year, and the humidity that comes with it accelerates algae growth on asphalt shingles faster than most homeowners expect. On older rural properties in Kenton Hundred — where homes have sometimes gone decades without a full roof evaluation — that combination of weather exposure and deferred maintenance creates real risk.
When the work gets done right, you stop managing the problem and start forgetting it exists. No more watching the ceiling after a hard rain. No more wondering if this winter’s freeze-thaw cycle is going to crack something loose. You get a roof that’s built for what Delaware actually throws at it, installed by a team that’s been doing this work in Kent County for over 22 years.
We’re a family-owned roofing and exteriors contractor based in Smyrna — roughly 15 to 20 miles from Whigville via Route 42 east to Route 13. That’s not a stretch of our service map. Kenton Hundred is home territory, and we’ve been working across Kent and Sussex counties long enough to know exactly what roofs in Whigville go through.
We’re run by Richard McCain, Owner and President, with over 22 years of hands-on experience in Delaware roofing. That means there’s a named person behind every job — not an anonymous LLC that showed up after last season’s storms. We’re licensed through the Delaware Division of Professional Regulation, fully insured, and BBB accredited. Every project is handled in-house from start to finish, with no subcontracting.
Our reviews back it up — a 5.0 out of 5 rating across 63-plus verified Google and Facebook reviews, with customers specifically calling out clean worksites, honest communication, and jobs that finish when they’re supposed to.
It starts with a free inspection. A member of our team comes out to your property in Whigville, gets on the roof, and gives you a documented assessment with photos and a clear written report. For homeowners in the Whigville area who’ve been wondering whether the roof is “bad enough yet,” this step removes that uncertainty entirely — and it costs nothing.
From there, you get a written estimate that spells out the scope, the materials, and the timeline. No vague quotes. No verbal-only agreements. If the damage is storm-related, we can work directly with your insurance provider to help document the claim and navigate the process. That’s not something most roofing companies offer, and in a part of Kent County where residents don’t always have an established contractor relationship to lean on, it matters.
Once the project is scheduled, the work is done in-house by the same team you met during the estimate. Roofing work in unincorporated Kent County falls under county building code requirements, and we handle the permitting side so you don’t have to. Most residential replacements complete in a single day. Our crew cleans up completely before we leave — no nails in the driveway, no debris in the yard — and you’re left with a roof that’s built to handle whatever Delaware’s weather has next.
Ready to get started?
We cover the full exterior — roofing, siding, gutters, windows, and skylights. For homeowners in the Whigville area, that means you’re not coordinating three separate contractors for three separate problems. One call handles it.
On the roofing side, we install and repair asphalt shingles, metal roofing, slate, rubber, clay tile, and flat roofing systems including TPO and EPDM for commercial properties. Given the humidity and algae conditions common to interior Kent County, algae-resistant shingles are worth discussing during your estimate — they’re not an upsell, they’re a practical choice for this climate. The freeze-thaw cycles that run through Kenton Hundred every winter are hard on standard shingle seals and flashing, and our material recommendations reflect what actually holds up in Delaware, not just what’s cheapest to install.
We offer emergency roof repair 24 hours a day, seven days a week. When a storm comes through the open terrain of western Kent County overnight and something gets torn loose, you don’t have to wait until Monday morning. We can secure the roof immediately to stop active water intrusion from turning a repair into a full structural problem. Financing is also available for larger projects, which makes a meaningful difference when a full replacement is necessary and the timing isn’t ideal.
The honest answer is that you usually can’t tell from the ground — and that’s not a knock on homeowners, it’s just the nature of roofing. Missing shingles or visible sagging are obvious signs, but the more common issues in Whigville and the surrounding Kenton Hundred area are subtler: granule loss on asphalt shingles, cracked or separated flashing around chimneys and vents, and shingle seals that have failed after years of freeze-thaw cycling. None of that is visible from the driveway.
The most reliable way to find out is a professional inspection with photos. We offer free roof inspections, which means you get a documented, honest assessment of what’s actually going on up there — not a sales pitch. If repairs are the right call, that’s what you’ll hear. If the roof is past the point where repairs make financial sense, the inspection will show you why, with the documentation to back it up.
In most cases, yes — if the damage was caused by a covered weather event like wind, hail, or a storm, your homeowner’s insurance policy should cover roof repair or replacement minus your deductible. The challenge is that the claims process isn’t always straightforward. Adjusters assess damage differently than contractors do, and without proper documentation, coverage disputes happen.
We work directly with insurance providers to help document storm damage and support the claims process. This is particularly useful for homeowners in Whigville and the surrounding area who may not have dealt with a major claim before and aren’t sure what to expect from their adjuster. The key is getting a professional inspection done quickly after a storm — the longer you wait, the harder it becomes to establish that the damage was weather-related rather than pre-existing wear.
For most residential homes in the Whigville area, a full roof replacement takes one day once the project is underway. That includes tear-off of the existing roof, installation of the new system, and complete cleanup of the property. The timeline from your initial call to project start depends on scheduling and material lead times, but we’re transparent about that window upfront so you’re not left waiting without a clear timeline.
Because Whigville is in unincorporated Kent County, roofing projects fall under county building code requirements rather than a municipal permitting process. We handle the permitting side of the project, which removes one more thing from your plate. If your project involves insurance, the documentation and claims process can add some time to the front end, but the actual installation is typically a single-day job.
For most homes in the Whigville area, architectural asphalt shingles with algae resistance are the practical starting point. Delaware’s humidity creates ideal conditions for Gloeocapsa magma — the algae responsible for the dark streaking you see on roofs across Kent County. Algae-resistant shingles address that directly and extend the life of the roof without a significant cost premium.
Beyond algae resistance, the material conversation in this part of Delaware centers on how well something handles freeze-thaw cycling. Standard 3-tab shingles are more vulnerable to cracking and seal failure over repeated winter cycles than laminate or architectural styles. Metal roofing is worth considering for homeowners who want a longer lifespan — metal roofs can last up to 50 years — though the upfront cost is higher. The right answer depends on your home, your budget, and how long you plan to stay. A free estimate from us will walk through the options that make sense for your specific situation.
This is a real concern in rural parts of Kent County. After a significant storm, out-of-town contractors — often called storm chasers — canvass neighborhoods looking for homeowners who are stressed, don’t have an established contractor relationship, and are more likely to sign something quickly. The work they do is often substandard, and once they leave the area, there’s no warranty recourse and no one to call.
A few things to check before signing anything: verify that the contractor is licensed through the Delaware Division of Professional Regulation, ask for proof of General Liability and Workers’ Compensation insurance, and get everything in a written contract with materials specified. Be cautious of contractors who ask for full payment upfront, pressure you to sign the same day, or offer to waive your insurance deductible — that last one is often illegal. We’ve been operating in Kent County for over 22 years with a verified license, full insurance coverage, and a documented track record. That’s the baseline you should be comparing against.
Yes, we offer financing options for roofing projects. For homeowners in the Whigville area — where Kent County’s median household income runs lower than the state and national averages — a full roof replacement can represent a significant financial commitment. Financing makes it possible to move forward with necessary work now rather than waiting until the damage compounds into something more expensive.
The way it works is straightforward: once you have your written estimate, we discuss financing options as part of the project conversation. Rather than facing a lump-sum cost of anywhere from several thousand dollars to $30,000 or more depending on the size and scope of the job, you’re looking at a manageable monthly payment. This is especially relevant for older homes in Kenton Hundred that may need a full replacement rather than a repair — situations where waiting isn’t really a financially neutral choice, because a roof that’s actively failing is causing damage to the structure, insulation, and interior every time it rains.
Other Services we provide in Whigville